Hello everyone, first time posting. Would anyone happen to know of a database from cisco that can possibly allow me to input MAC addresses to get the serial numbers from cisco 9971 phones? Just curious as I cant remotely access the Call manager for a customer as they have version 8.5 and my browsers have compatibility issues with it. These phones were installed at the customer site long before i started working with the company and was before they began taking inventory in goggle drive (cannot find old inventory sheet).

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I tried using uplinx to get a generated report from the call manager but it gave me everything but serial numbers which was a drag. Thanks in advance!

To use the programmer in Mac OS X, you will need to determine which names have been assigned to its serial ports. To do this, open a Terminal window, type ls /dev/tty.usb*, and press enter.

You should see two entries of the form tty.usbmodem (e.g. These entries represent virtual serial ports created by the programmer. The entry with the lower number is your programmer’s Programming Port, and later you will need to pass its name as a parameter to AVRDUDE. The entry with the higher number (which should be two plus the lower number) is the TTL Serial Port, and you can use a terminal program such as screen to send and receive bytes from it. If you have other USB devices plugged in, you might see additional serial ports for those devices.